Tweet. Home / Hotel Management / News; Technology Trends in the Hospitality Industry in 2019. Before the year begins, read our guide to help you understand how to convert your marketing efforts, implement analytics, use drone photography to highlight your property, and much more. We've seen you here before. Behind the scenes at the Four Pillars Drinks Lab in Sydney. First of all, cloud-based software is more accessible, more convenient and more secure than any other hard drive type of system. Also, these type of systems are not prone to any physical damage and security is at a higher level in their case. which meant incorporating sensors and Bluetooth or wi-fi connectivity into previously static devices, from thermostats to washing machines, industrial sensors and monitoring equipment. Cloud technology enables better accessibility, since users can sign in from anywhere, anytime, from any device. Press Release 1 February 2019 2019 Travel and Hospitality Industry Outlook Key trends powering growth in a technology-driven industry This year’s winners were announced during the 2019 HT-NEXT Awards program, sponsored by Datatrend, in New Orleans on April 10. 2019 brings the opportunity to engage with your audience using all the latest technological trends. We can only say that we’re looking forward to another year of amazing, surprising, and useful hotel tech and we’re excited to see how it will help improve travel and the guest experience! Facebook. Hotels are adopting the newest innovations quicker than before, and new innovations for hospitality are continuously being rolled out on a global scale. Hospitality and Technology, Combined. To ensure your venue is ready to take on the trends, we have uncovered the four biggest shifts that will change the way you operate and plan your menus in the months to come. Colocation and edge-specific networking will become more common as more things become online and intelligent, and new network designs will reflect the increased number of intelligent things in the coming years. These new generations have different requirements and needs compared to older generations. Contents Key insights 4 Focus on hospitality 5 ... revenue in the hospitality industry is expected to exceed $108 billion. On the contrary, it’s becoming more and more popular and reliable for hoteliers everywhere. New Technologies Allow for Faster Service. There are some broad general trends which are defining the technological direction of the hospitality industry. A.I. For example, artificial intelligence in a camera that already connects to a smartphone will power stunningly powerful automated shooting modes that far surpass the antiquated “auto” settings on early digital cameras. Just imagine what the next few years will bring. The world of technology is constantly changing and always surprising. AI certainly hasn’t lost its appeal since it hit the market. But anyone who's spent time in the hospitality industry in the last several years knows that the role of technology in hospitality ... From the benefits of OpEx expenses on the bottom line, to software integration options, and new innovations coming from emerging technology, cloud communications offers hotels opportunities for back office efficiency with low technology acquisition … By assisting with the booking process, with managing different inquiries, answering questions, ordering meals, and controlling room temperature and other such features, artificial intelligence is becoming extremely valuable to hotels. Edge computing provide a unique opportunity for the industry to deliver services on a global scale while still addressing local data needs. It’s indisputable that human interaction is still required and will probably continue to be so, however, there are many times in which AI can take the spot and solve a large diversity of tasks in a time and cost-effective way, leading to a higher guest satisfaction. See an overview of the world’s leading all-in-one platform including reputation management, review marketing, guest surveys, and guest messaging. ), but that doesn’t mean the technology used in the restaurant business today isn’t already changing the industry. Make the most of outdoor dining. The next wave of Intelligent Things promises to combine the first-wave of Internet of Things connectivity with the advances in A.I. Voice enabled devices seem to be here to stay and it’s always interesting to see how the future will shape this new technology trend. When in comes to travel in the 21st century, standard, generic, and impersonal experiences just won’t cut it anymore. As in the case of modern systems such as PMSs, CRMs, IBEs, and other platforms, cloud technology is leading the market currently and it will continue to do so. In hospitality, hotel companies like Best Western or Marriott have been testing voice-controlled customer service as products like Amazon Echo become increasingly adopted within the home environment. The future of the hospitality industry is increasingly transversal, shaping and being shaped by global movements, industries and consumer values . Additionally, travelers nowadays are less likely to make booking decisions based on said loyalty points and are above all expecting tailored experiences and seamless UEx. Not only that, but the majority of cloud software available on the market enable multiple, different types of operations, which save valuable time and enable a higher level of efficiency. While broad-scale, dynamic learning-style robots overlords like we’ve seen in movies is still a long way off, Narrow A.I. 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